Frequently Asked Questions

What is your lead time, from consultation to install?

Typically speak our team is able to deliver everything between 4-6 weeks. And 6-8 weeks during the holidays.

What services do you offer?

We at Windtek manufacturer and install a wide variety of windows and door products. Here is how we breakdown where we help:

  • Doors: Entrance, Patio, Storm, garage doors
  • Windows: Replacements, Bay, Bow, End-Vent, single hung, single slider, double hung, double slider, awning window and casement windows
  • We do NOT offer interior doors

How do I prepare for installation day?

Getting ready for installation day is easy because we take a lot of the work with you:

  • We help you move large objects
  • Cleaning not required
  • Windtek will help you put up/take down old blinds

What type of installations are there?

Depending on your home and existing windows or doors, there are two common forms of installation:


  • Retrofit: Working inside the existing frame, not removing brick or materials.

  • Brick-To-Brick: We take the whole frame out and re-do the frame and section of the wall

Will my installation make a mess?

No, our installations do a full cleanup after every project. They also use drop sheets to avoid any dust or debris from leaving the installation zone.

Do I need to feed or provide washrooms to the installers?

No, food and washroom access are not required during the installation process.

Is the Windtek lifetime warranty really for a lifetime?

Unlike a pro-rated warranty which decreases in value overtime. Our products come with a full non pro-rated warranty for the lifetime of the product. Our warranty is also transferable.

Do you offer competitive pricing?

Yes, Windtek stays competitive with industry standard prices. We can offer our customers factory-direct pricing. We focus on quality and price accordingly to our high standards.

Do you offer bulk pricing?

Yes we do! Customers who order in large quantities or purchasing multiple products will receive a discount. Please talk with your Windtek contact for more information.

How can I claim my home renovation rebate?

Most of our products qualify homeowners with a home renovation rebate. Customers can contact Barrier Science Group to submit your recent project: 

How easy are your products to clean?

We make all our windows and door products ourselves. As such we engineer them with features like slider tilts for our windows that make them easier to clean then traditional windows or doors.

Is It Cheaper to replace your own windows?

Contractors often get preferential pricing from window manufacturers. Yet while they may get a cheaper price than you will, the high fees for labor far outstrip any money you'll save by having a contractor order your replacement windows. The job becomes much cheaper when you don't have to pay for a window installer.

Is it worth it to replace windows?

Installing new home windows are definitely worth the investment depending on what you are looking to get from them. Replacement windows bring value by increasing your home's resale value, increasing energy efficiency and increase your home's overall aesthetics.

Is replacing a door expensive?

Not always, but it depends on the door you choose. The average front door cost is $2,500 (single door, excluding sidelight), with a range from $1,500, for the most basic and budget-friendly options, to over $5,000, for more upscale exterior doors.

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Get a FREE In-Home Estimate

Schedule your free consultation now.


We will not share your information with third parties.